Shipping information
Shipping
Most in-stock items ship within 3-7 business days unless otherwise specified on the product page. Please refer to the individual pages for the most up-to-date information. Items ordered together may arrive in multiple boxes and arrive on different delivery dates.
Preorder items are not yet in our warehouse and the dates presented for those products are estimates only, and are subject to change as we encounter delays. These items are also subject to additional shipping charges. Some preorder items have additional processing lead times once the items become in stock, and may not ship immediately.
Standard Shipping (Small Boxes)
Details:
- Suitable for lighter, smaller boxed items (parcels) weighing 100 pounds or less.
- Utilizes common carriers such as UPS, USPS, FedEx, DHL.
- No signature required for delivery.
- Delivery to mailbox, front door, or curbside.
- Estimated shipping time: 2-5 business days.
Fees:
- Shipping charges cover handling, order processing, selection, packaging, and transportation.
- Oversize shipping charges may apply for large or bulky items.
Standard Shipping Rates:
- Up to $15: $4.95
- $15.01 to $25: $7.00
- $25.01 to $45: $9.50
- $45.01 to $65: $13.00
- $65.01 to $90: $17.00
- $90.01 to $125: $21.00
- $125.01 to $200: $25.00
- $200.01 to $350: $35.00
- $350.01 to $500: $50.00
- $500 and above: 10% of merchandise total
Notification Process:
- Email notification with tracking link upon order processing.
Freight Delivery (Large and Heavy Furniture)
Basic Freight Details:
- For items exceeding parcel carrier limits.
- Shipping time: Approximately 9-16 business days, Mon–Fri, daytime hours.
- Delivery to the door (contact support@miashomecollection.com or speak to our live agent for White Glove service details).
- Adult signature required.
Freight Delivery Fee:
- Additional charges for special circumstances and remote locations.
- $249 for orders $1200-$4000.
- $349 for orders $4000.01 and up.
Freight Notification Process:
- Email notification with tracking link upon dispatch.
- Freight company contacts 1–2 days before delivery to schedule.
Delivery Limitations and Disclaimer:
- Mia's Home Staging is not responsible for storage fees or held shipment charges for delayed shipments.
- Freight carriers do not carry items upstairs or enter homes. Contact for White Glove Service options.
Complimentary Local Delivery
Local Delivery Details:
- Available within 50 miles radius of Santa Clara, CA.
- Includes two-man service, room placement, installation, and packaging removal.
- 2-3 hour delivery window call 1-2 days before delivery.
- Redelivery fees apply for missed or canceled deliveries.
Additional Charge Services:
- Furniture disposal available for Local In-Home Delivery (contact for arrangements).
White Glove Service for Freight Deliveries (Online Orders)
- Availability and pricing vary (typically $169-$199).
- Ensure measurements for product fit before purchase.
- Return shipping and restocking fees apply for items that do not fit.
For any further information or assistance regarding our shipping and delivery policies, please contact our customer service team at Mia's Home Staging. We are dedicated to ensuring a seamless and satisfactory experience for all our clients.